Legal Documentation

Cirrunix ("we", "us", or "our"), located at Avenida de Maisonnave, 33, Piso 2º Derecha, 03003 Alicante, Alicante, España, is the data controller responsible for the processing of personal data collected through this website and our services.

1. Data We Collect

We collect personal data that you voluntarily provide to us, including your full name, email address, phone number, and any additional information you include in contact forms or project inquiries. We also collect standard technical data through server logs, including IP addresses, browser type, referring URLs, and access timestamps.

2. Purpose of Processing

Your personal data is processed exclusively for the following purposes: responding to your project inquiries, delivering the requested web engineering and CRM integration services, managing contractual obligations, complying with legal and tax requirements, and improving our website functionality.

3. Legal Basis

Processing is carried out under Article 6(1)(b) of the EU General Data Protection Regulation (GDPR) — performance of a contract or pre-contractual measures — and Article 6(1)(f) — legitimate interest in responding to business inquiries and maintaining service quality.

4. Data Retention

Personal data is retained for the duration necessary to fulfill the purpose for which it was collected. Project-related data is retained for a minimum of 5 years following the completion of the contractual relationship, in compliance with Spanish tax and commercial record-keeping obligations. Contact inquiry data not resulting in a contract is deleted after 12 months.

5. Data Sharing

We do not sell, rent, or share your personal data with third parties for marketing purposes. Data may be shared with: hosting and infrastructure providers (e.g., cloud server operators) strictly for service delivery, payment processing services for invoice and transaction management, and legal or tax authorities when required by applicable law.

6. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

7. Your Rights

Under the GDPR, you have the right to access your personal data, rectify inaccurate data, request erasure ("right to be forgotten"), restrict processing, data portability, and object to processing. To exercise these rights, contact us at [email protected]. You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

This Cookies Policy explains how Cirrunix, located at Avenida de Maisonnave, 33, Piso 2º Derecha, 03003 Alicante, Alicante, España, uses cookies and similar technologies when you access our website.

1. What Are Cookies

Cookies are small text files stored on your device by your web browser. They help websites recognize your device and remember certain information about your visit, such as language preferences and session state.

2. Types of Cookies We Use

Essential Cookies: Strictly necessary for the operation of this website. These include session management cookies and the cookie acceptance preference cookie (localStorage-based), which remembers your cookie consent choice. These cookies do not require consent under the EU ePrivacy Directive.

Functional Cookies: Used to store user preferences such as language settings and display preferences. These enhance usability but are not strictly necessary for website functionality.

We do not deploy any third-party analytics cookies, advertising cookies, or tracking cookies on this website.

3. Local Storage

This website uses browser localStorage to persist your cookie acceptance preference. This data remains on your device only and is never transmitted to our servers. You may clear this data at any time through your browser settings.

4. Managing Cookies

You may control and delete cookies through your browser settings. Disabling essential cookies may impair the functionality of this website. For instructions specific to your browser, consult its documentation or visit www.allaboutcookies.org.

This Refund Policy applies to all services provided by Cirrunix, located at Avenida de Maisonnave, 33, Piso 2º Derecha, 03003 Alicante, Alicante, España.

1. Project Milestone Refunds

Payments are structured around project milestones as defined in the signed service agreement. If a project is cancelled before the completion of a milestone, a proportional refund of the advance payment for that milestone may be issued, minus any costs incurred for work already performed.

2. Completed Milestones

Milestone payments for work that has been completed, reviewed, and accepted by the client are non-refundable. Acceptance is confirmed either through written approval or by utilizing the delivered assets or codebase.

3. Full Project Cancellation

If a project is cancelled in its entirety before any milestone has been completed, and no work has been initiated, a full refund of the advance deposit will be issued within 14 business days of the written cancellation notice.

4. Dispute Resolution

If you are dissatisfied with any aspect of our service delivery, you must submit a written complaint to [email protected] within 14 days of receiving the deliverable. We will review the complaint and provide a resolution within 10 business days. Disputes that cannot be resolved amicably will be subject to the jurisdiction of the courts of Alicante, España.

These Terms of Service govern the provision of web engineering, CRM integration, and related digital services by Cirrunix, located at Avenida de Maisonnave, 33, Piso 2º Derecha, 03003 Alicante, Alicante, España.

1. Scope of Services

Cirrunix provides custom web platform engineering, CRM integration, API development, e-commerce systems, and related digital infrastructure services. The specific scope, deliverables, timeline, and pricing for each engagement are defined in a signed service agreement or statement of work (SOW) between Cirrunix and the client.

2. Client Obligations

The client is responsible for providing timely access to necessary resources, including hosting credentials, domain access, brand assets, content, and technical requirements. Delays in client-provided materials will result in proportional project timeline extensions.

3. Intellectual Property

Upon full payment of all applicable fees, the client receives a perpetual, non-exclusive license to use all custom code, designs, and documentation developed specifically for the engagement. Cirrunix retains the right to use general methodologies, frameworks, and non-proprietary code patterns developed during the engagement in future projects.

4. Payment Terms

Invoices are issued according to the milestone schedule defined in the service agreement. Payment is due within 14 calendar days of invoice date. Late payments incur a statutory interest rate of 4% per annum in accordance with Spanish commercial regulations.

5. Limitation of Liability

Cirrunix shall not be liable for indirect, incidental, or consequential damages. Our total liability for any engagement shall not exceed the total fees paid by the client under the applicable service agreement. This limitation does not apply to damages arising from gross negligence or willful misconduct.

6. Governing Law

These Terms are governed by the laws of the Kingdom of Spain. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Alicante, España.